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Scanning Code of Practice - SCOP explanation|
Noah wrote about 1 month ago The Scanning Code of Practice is a voluntary code that nearly every major retailer in Canada adheres to. It promises the customer accurate price scanning at the register on all UPC scanned or Price Look Up (PLU) merchandise. If an item scans in at a price higher than the shelf price the customer gets it for free (or $10 off if the item is more than $10) The scanning code is endorsed by The Competition Bureau of Canada was created from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors. At participating retailers you should see this sign on the entrance doors and at the till that reads: Scanning Code of Practice If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint. FAQ's ABOUT SCOP Who participates in the SCOP? Nearly every major retailer in Canada participates in voluntary Scanning Code. For a list of all participating retailers - Click Here If the store I am in does not have the sign do they participate in the SCOP? Although all participating retailers are suppose to display the Scanning Code of Practice sign as shown above, not all do. See the link above for a full list of participating stores and chains. Does Zeller’s particpate in SCOP? No, Zeller’s does not participate in voluntary Scanning Code. Except for i Quebec where this code is the law and not voluntary Will the cashier give me the product free without mentioning the SCOP? It is likely that you will have to ask the cashier to apply the Scanning Code of Practice. If the store is a participant they must give it to you for free or $10 off if the priced scanned is higher than the shelf or other displayed price. If the store will not apply the code, call 1-866-499-4599 and register a complaint. How about if I more than one of an item that scans in wrong? If you buy three identical items you are entitled to the first item free, the following items will be adjusted to the lower price. How about if I buy many different items that scan in wrong? You are entitled to the first item free per unique UPC, so if each item has a different UPC each item is free. You are entitled to one item free per unique UPC code. The product had a price tag on it does the SCOP apply? No, the Scanning Code only applies to non-price ticketed items. The displayed price was expired, does the SCOP apply? Yes, if any displayed price for that item is lower than the price the item scans for Scanning Code applies. The item was on clearance does the SCOP apply? If the item is not ticketed with a price and the mark down was only by a sign or dsiplay than yes, the scanning code applies. How about if the price that scans in for lower than the display price does the SCOP apply No, the Scanning Code of Practice only applies if the price that scans in is higher than the shelf or any other displayed price. My item was more than $10 do I get it free? No, if your item is more than $10 you will get $10 off the price of your item. |
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Peter wrote about 1 month ago Anyone in the saveland community use SCOP??? I've been paying attention WHENEVER I'm at the register... Once, I got a free item and I didn't have to do anything... The cashier caught it and took care of it!! lol (This was at a Real Canadian Superstore) |
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Sherrall wrote about 1 month ago walmart is the worst offender trying to get scope... they make a big deal out of it in my area as if your trying to steal it.... (Trenton area) |
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Jason wrote about 1 month ago Thanks, this is handy! |
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Noah wrote about 1 month ago Yes keep a copy handy for the times when the cashier does not know what SCOP is. Happy scopping, wonder if that word could be used in a Scrabble game? |
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Heather wrote about 1 month ago really handy ______________________ |
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Gary wrote about 1 month ago Noah; SCOP is an acronym, not a word. Sorry, can't be used in scrabble unless it is agreed, BEFORE play starts, that acronyms, etc. may be used. Get set for arguments & loud disagreements though. (And Have proof of the acronym ready.) |
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Noah wrote about 1 month ago Thanks I shall SRAP it from my next Scrabble plans. |
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Noah wrote about 11 days ago Poll indicates that there are some not aware of this. |
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LAURA wrote about 11 days ago I've used it a few times, but you are right wally world are difficult about it! |
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Davida wrote about 11 days ago i agree with both |
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