Dear Michaels Customer:

Michaels has just learned that it may have been a victim of PIN pad tampering in the Chicago area and that customer credit and debit card information may have been compromised. 

 

In the event that this is a more widespread issue, we are taking the precautionary measure of alerting all of our customers so that they may protect themselves.  We recommend immediately contacting your bank and/or credit card company to check for and report any unauthorized charges, as well as seek their advice on how to protect your account in the event that your information has been taken.  Additional information is available on the Federal Trade Commission website at
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt150.shtm.

 

We sincerely regret any inconvenience this may have caused you, and we want you to know that we are working with law enforcement authorities in every way we can to help in the investigation.  As always, we thank you for being a Michaels customer.

 

Thank you.

Sincerely,

John B. Menzer
CEO, Michaels Stores

thanks for the FYI

Lucky for me that is not happening (so far) on this side of the continent. But I rarely get to a Michael (not in my town).

These occurences are so frustrating for customers and the stores.

May be these businesses need to up~grade their security systems, to protect their customers!